Customer Support
For all technical support requests, please have ready your Occam model, serial number, and software revision level. In addition, please be ready to give Occam Customer Support remote access to the OSSAN on your network. Note: To qualify for 7x24 hour support you will need to provide OSSAN access to the Occam Customer Support engineer.
Customer Portal and FTP Site: support.occamnetworks.com
Forgot your username or password? Please contact support@occamnetworks.com
Readyline: 877-792-2911
Toll Free: (888)-5-BLC-HELP (888-525-2435)
Phone: +1 805-692-2911
Email: support@occamnetworks.com (for non-emergency requests)
United Kingdom
Readyline: 877-792-2911
Access Code: 0-800-89-001
Poland
Readyline: 877-792-2911
Access Code: 0-0-800-111-1111
Switzerland
Readyline: 877-792-2911
Access Code: 0-800-89001
Australia
Readyline: 877-792-2911
Access Code: 1-800-881-011